'Personal Information' refers to any information or opinion that identifies you.
This may include:

• Name

• Address

• Email address

• Phone number

• Health information

• Pregnancy or postpartum details necessary for safe clinical care

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We collect this information to:

• Provide midwifery and postpartum services

• Communicate with you regarding your care

• Deliver resources or educational information

• Maintain accurate clinical records

• Improve our services

• Comply with legal and professional requirements

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Personal information is collected through bookings, consultations, forms you complete, email correspondence, or other direct communication with you.

Sensitive information includes details relating to your health, beliefs, ethnicity, or other protected categories.

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Midwife Michelle only uses or discloses sensitive information:

• For the primary purpose of your care

• For a directly related secondary purpose you would reasonably expect

• With your explicit consent

• When required or authorised by law

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Your health information is treated with the utmost confidentiality and care.

Where possible, we collect your information directly from you.
However, in some cases (such as referrals or shared-care arrangements), information may be provided by trusted third parties. When this occurs, we take reasonable steps to ensure you are aware of what has been received and why.

Your personal information may be disclosed to:

• Healthcare providers involved in your care (with consent)

• Third parties where you have authorised disclosure

• Legal, regulatory, or emergency services when required by law

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We do not sell or share your information with unauthorised parties.

Your personal information may be disclosed to:

• Healthcare providers involved in your care (with consent)

• Third parties where you have authorised disclosure

• Legal, regulatory, or emergency services when required by law

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We do not sell or share your information with unauthorised parties.

You may request access to the personal information we hold about you, or ask for it to be corrected if inaccurate or outdated.

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To protect your privacy, identification may be required before information is released.
There is no fee to request access; however, an administrative fee may apply if you require copies.

We value accurate and up-to-date records.
Please contact us promptly if your details change so we can ensure your information remains current.

This Privacy Policy may be updated periodically.
The most current version will always be available on our website.

If you have questions, concerns, or wish to make a complaint about how your information is managed, please contact us:

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Midwife Michelle

Email: midwife_michelle@outlook.com